Terms & Conditions

Welcome to Moulya from “House of Keerthana”. These Terms and Conditions govern your use of our website and the purchase of our products. By accessing our site or placing an order, you agree to be bound by the following terms. Please read them carefully.

1. General Information

Moulya is a premium jewelry brand offering products via our official website at www.moulya.store. These terms apply to all users, visitors, and customers of Moulya.

2. Product Information

We strive to display product images, descriptions, and prices accurately. However, minor variations in color or design may occur due to lighting or screen differences. All product descriptions and pricing are subject to change without notice.

3. Orders & Payments

• All orders are subject to availability and acceptance.
• Once an order is placed, you will receive a confirmation email with details.
• Payment must be completed at the time of checkout through our secure gateway.
• We reserve the right to cancel or refuse any order at our discretion.

4. Shipping & Delivery

We offer shipping across India. Delivery timelines may vary depending on location and product availability. Moulya is not responsible for delays caused by courier services or external factors.

5. Returns & Exchanges

• We accept returns and exchanges within 7 days of delivery.
• The product must be unused, in original condition and packaging.
• Refunds (if eligible) will be processed to the original payment method.
• Customized or personalized items are not eligible for return.

6. Intellectual Property

All content on the Moulya website — including logos, designs, product images, text, and graphics — is the intellectual property of Moulya. Unauthorized use, reproduction, or distribution is strictly prohibited.

7. User Conduct

• You agree not to use our website for any unlawful purpose.
• You must not interfere with the security or functionality of the site.
• False, misleading, or fraudulent orders are strictly prohibited.

8. Limitation of Liability

Moulya shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products, beyond the value of the product purchased.

9. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your data.

10. Modification of Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective once posted on this page. It is your responsibility to review them periodically.

11. Governing Law

These Terms are governed by the laws of India. Any disputes arising out of these terms shall be subject to the jurisdiction of the courts in India.

12. Contact Information

For any questions regarding our Terms & Conditions, please contact us:

Owner Name: V S Keerthana

Email: support@moulya.store
Phone: +918431406664